Principal Product Manager Bengaluru, India

Hi, I'm Nagaraj.

I've spent 14+ years working across data, business analysis and product management.

I started close to the data, moved into business analysis and eventually into product management. Most of my work has been on enterprise products where the problem involves customers, workflows, business priorities and technical constraints.

Today I work on enterprise SaaS products and AI features, staying close to customers and engineering from problem discovery through delivery.

Enterprise products · AI & systems · customer workflows

  • 14+ years across data, business analysis & product
  • AI in enterprise products
  • Enterprise SaaS
  • Customer-embedded product leadership
  • India + US teams

Impact

A few numbers from my work

30+

enterprise clients onboarded

500K+

users onboarded within six months

75+

global clients supported

6

product and business analysis team members mentored / worked closely with

These are from products and initiatives I worked on directly.

Selected work

Selected work

A few products and initiatives I've worked on across enterprise SaaS, platform modernization and AI-enabled products.

Problem

  • Brand compliance was becoming difficult to manage manually as the number of clients, industries and template variations increased.
  • Teams manually checked marketing assets against brand rules and industry requirements.

What I did

  • Designed an AI-based Brand Compliance Template System using classification models and rule-based validation.
  • Supported classification across Insurance, Finance, Automotive, Marketing and Food.
  • Worked with the technical team to separate asset classification from compliance validation.
  • Designed confidence-based routing so low-confidence cases could go to human review.

Key decision

  • We did not want the model making the final compliance decision.
  • We started with industries where the rules were well understood instead of trying to support everything at once.

Outcome

  • Moved compliance validation from a manual review activity into a product capability that could scale with the platform.
  • Enabled compliant assets and templates to move directly into downstream marketing workflows.

Learning

  • In enterprise AI, the model is only part of the product. The workflow around confidence, review, explainability and human involvement matters just as much.

AI & systems

AI & Systems

My background started with data and business analysis, so I naturally look at both the product and the system behind it. I work closely with architecture and engineering teams on data access, integrations, feasibility and technical constraints.

AI

  • Generative AI
  • LLMs
  • AI agents
  • AI governance
  • Human-in-the-loop workflows
  • AI evaluation

Data

  • Enterprise search
  • Customer data
  • Data quality
  • Analytics

Technical product

  • APIs
  • Integrations
  • MCP

Automation

  • Workflow automation
  • n8n

Experience

From data analysis to product leadership.

Business Analyst→Senior Business Analyst→Product Manager→Principal Product Manager

How I work

How I work

01

Start with the real problem

I try to understand what is actually going wrong before jumping to a feature.

02

Go where the problem is

Customer conversations, operational workflows, support issues and usage data often tell me more than a requirements document.

03

Understand the system

I want to understand the data, integrations and technical constraints early.

04

Stay close through delivery

I stay involved through implementation, rollout and customer feedback.

05

Measure what matters

I care about whether users can actually complete the job, not just whether a feature was shipped.

Product development loop

Listen

01

Talk to customers and users.

Understand

02

Look at the workflow, data and system.

Frame

03

Separate the actual problem from the requested feature.

Decide

04

Balance customer value, business value, feasibility and risk.

Build

05

Work closely with engineering and design.

Deploy

06

Roll out and stay close to what happens in the real environment.

Learn

07

Use feedback and outcomes to decide what happens next.

Writing

Things I'm thinking about

Enterprise AI and trust

Modernizing legacy enterprise platforms

Customer-led product discovery

Product adoption and real-world workflows

About

A bit about me

I've spent 14+ years across data analysis, business analysis and product management.

I started close to the data, moved into business analysis and gradually took on product ownership.

Over the last several years, I've worked on enterprise SaaS products with teams across India and the US, with a focus on customer workflows, platform modernization and product strategy.

More recently, I've been working on AI features where they solve a real product or workflow problem.

What I'm interested in

  • AI in enterprise products
  • Enterprise SaaS
  • Customer-embedded product work
  • Modernizing older enterprise platforms
  • 0→1 product development

Contact

Get in touch

Happy to talk about enterprise products, AI in real workflows, or difficult product problems.

Open to

  • Principal / Staff Product Manager roles
  • AI product ownership
  • Customer-embedded product work
  • Enterprise platform modernization